Everything You Need to Run Winter Ops
From the quote to the invoice: what every Icey account gets, on every plan, free included.
Snow removal estimating and quotes
Price the site, send the quote, and follow it up until the client signs. Snow removal estimating software
Quotes Clients Sign Online
Per-event rate cards or a seasonal contract, with the salt included in the price or listed separately. The client reviews and signs on their phone from the email link.
More on quotes clients sign onlineTasks & Follow-Ups
Follow-ups tied to a client or a quote, so an unsigned quote or a callback never goes quiet.
Spreadsheet Import
Bring your clients and sites over from a CSV instead of typing them in one by one.
Storm dispatch and route planning
Run the storm from one board, with every route in order and every crew on the map. How a storm runs in Icey, Snow route planning, step by step
Storm Board Dispatch
Kanban-style dispatch board for weather events: assign crews to each route and watch every route's status live.
Route Optimization
Traffic-aware optimization puts your stops in the fastest order, with priority sites first, for less windshield time between lots.
Weather & Storm Alerts
Live conditions and snowfall forecasts for your area in the Weather Center, your top bar and Field Mode, and a "Notify me" alert when the forecast crosses your trigger. Attach a weather note to any storm event so the dispatch record shows what you were working in.
Real-Time Notifications
Push alerts on the iPhone app for assignments, dispatches and status changes; in-app alerts in the browser.
Crew app, GPS tracking and salt logs
Field Mode on the crew’s phone records every visit as they work, even with no signal. Salt and de-icing tracking
Field Mode App
A phone app built for crews: one-tap job timers, time-stamped photos, material logs, and a button that opens directions in the phone’s maps app. Keeps recording with no signal.
GPS Tracking
Real-time location for every crew on a route. Breadcrumb trails create automatic proof-of-service records.
Job Timers & Logging
One-tap start/stop timers with automatic GPS tagging. Every visit carries its start and finish time for billing and your records.
Photo Documentation
Time-stamped photos at every site, attached to the visit as the crew takes them: the record a slip-and-fall claim asks for.
Salt & De-Icing Logs
Crews log material per site from their phone. The amounts stay in your own records: the site report your client gets shows the visit, not the salt.
More on salt & de-icing logsInvoicing and proof of service
Bill from the visits your crews logged, with the record of each visit behind the invoice. Proof of service, Snow removal invoice template
Invoicing
Turn the visits your crews logged into invoice drafts in a click, with any visit that is missing its photos flagged before you bill. Export to QuickBooks as CSV.
Visit Audit Trail
A digital record of every visit (timestamps, GPS and photos), so the service record is there when a client or insurer asks.
More on visit audit trail