Last updated: February 7, 2026
By accessing or using IceySoftware ("the Service"), operated by IceySoftware Inc. ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
IceySoftware is a cloud-based operations management platform designed for snow removal and ice management businesses. The Service includes features for job tracking, crew management, route optimization, client management, quoting, invoicing, contract management, and field operations.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree not to:
You retain all rights to the data you upload or create within the Service ("Your Data"). We do not claim ownership of Your Data. You grant us a limited license to use Your Data solely to provide and improve the Service. We will not sell, share, or use Your Data for purposes unrelated to the Service.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.
Access to certain features of the Service requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days' notice.
Either party may terminate this agreement at any time. You may cancel your account through the Service settings or by contacting support. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases immediately. We will retain Your Data for 30 days following termination, after which it may be permanently deleted.
To the maximum extent permitted by law, IceySoftware shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
You agree to indemnify and hold harmless IceySoftware, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of British Columbia, Canada.
If you have any questions about these Terms of Service, please contact us at support@iceysoftware.com.