Icey text alerts
Storm alarms and shift call-outs, texted to snow and ice crews by Icey Software on behalf of the company they work for. Opt in with one switch in the Icey app. Reply STOP to any text to stop.
Who sends these texts
Icey Software (Annual Software Ltd.) makes software that snow and ice management companies use to run their crews. When your employer uses Icey, Icey sends their crew alerts to you by text, from Icey's own number, on your employer's behalf.
What we text
- Storm alarms. When your company sounds a storm alarm and you have not answered it in the app within 5 minutes, a backup text.
- Shift call-outs. “[your company]: Snow expected. Are you available for the night shift? Reply YES or NO.”, a reminder if you have not answered, and your route when you are assigned one (“Can you work? Reply Y or N”).
- Urgent account alerts to owners. Owners and admins of a company that uses Icey may get urgent alerts about their own account, such as a storm plan waiting for their approval.
No marketing or promotional texts, ever.
How you opt in
Your company adds you to Icey and you sign in to the Icey app with your own login. Then, in Profile, turn on “Text me storm alarms and call-outs”. The switch shows the number the texts go to, which you can correct in Your phone number on the same screen, and this wording sits directly under it:
Text me storm alarms and call-outs
By turning this on, you agree to get text messages from Icey about storm alarms and shift call-outs from [your company]. Message frequency varies with the weather. Message and data rates may apply. Reply STOP to stop or HELP for help. See iceysoftware.com/sms, our Privacy Policy and Terms.
Texts go to (604) 555-0142 (Your phone number, above)
Turning it on records your consent: the date and time, the exact wording above, and the number. You can also opt in by texting START to the number Icey's alerts come from. Opting in is never a condition of buying anything, and storm alarms and call-outs still reach you in the app if you leave it off.
How often
Message frequency varies with the weather: none in a quiet week, several in one storm night. Message and data rates may apply. Icey does not charge you for these texts.
Stop, help and start again
Reply STOP to any text to stop them, or turn the switch off in Profile. Reply HELP for help, and START to get them again.
Reply STOP. You get:
“You're unsubscribed from Icey crew alerts and won't get more texts from this number. Reply START to resubscribe.”
Reply HELP. You get:
“Icey crew alerts: storm alarms and shift call-outs from your employer. Help: iceysoftware.com/sms or +1 604-844-1995. Msg freq varies. Msg & data rates may apply. Reply STOP to opt out.”
Reply START. You get:
“You're resubscribed to Icey crew alerts: storm alarms and shift call-outs from your employer. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
Your number and your privacy
Your phone number is used only to send you these alerts. It is never sold or rented, and never used for marketing by Icey or anyone else. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Your number and your consent are shared only with the text message provider that delivers the texts (Twilio).
Read our Privacy Policy and Terms of Service.
Contact us
Last updated: October 30, 2026