Aurora Suite and Icey are both snow removal software, built around different things. Pick Aurora Suite if you want your customers to watch the crew live and want billing and payments run through Stripe; pick Icey if you want to start free on your own today, read every price first, and keep salt and de-icing records at every site.
We make Icey Software, so read this with that in mind. Aurora Suite calls itself all-in-one snow removal business software, and its site says it runs lawn, landscaping and full property services from the same system year-round.
Every Aurora Suite fact below is from Aurora Suite’s own website, as of October 2026: checked on October 28, 2026. Its site lists no prices. Plans change, so confirm with Aurora before you decide.
The short answer
Pick Aurora Suite if your customers judge you on what they can see: live GPS that updates every 0.5 seconds and that customers see too, and a live portal with ETAs, service status and proof photos. Its billing runs through Stripe for seasonal, per-visit, hourly and per-square-foot work, and its operator app is on the App Store and Google Play. Pricing is a base monthly subscription with unlimited admin users, plus a fee per active operator seat; the site lists no amounts, and you start by booking a demo.
Pick Icey if you want to start free today without a sales call — Free forever up to 10 sites and 5 crew. Every feature. — and read every price before you commit, if commercial clients or insurers ask you for salt and de-icing records, or if your crews work where the signal drops.
Side by side (as of October 2026)
| Icey Software | Aurora Suite | |
|---|---|---|
| Prices on the site | Yes — Free, then paid plans priced by sites, from $119 CAD a month for 11–35 sites, every driver included | No amounts listed: a base monthly subscription with unlimited admin users year-round, plus a fee per active operator seat |
| Free plan | Yes — Free forever up to 10 sites and 5 crew. Every feature. | None listed |
| Getting started | Sign up yourself, no credit card, no demo call | Book a demo |
| Guarantee | A 60-day money-back guarantee on paid plans | A 60-day performance guarantee: complete onboarding, use it in the field for 60 days, and get a full refund if routing, visibility and accountability don’t clearly improve |
| Paying for crew | No per-seat price: Free covers up to 10 sites and 5 crew, and every paid plan includes every driver | A fee per active operator seat; add seats any time, or scale down mid-season |
| Live tracking | GPS at every visit, for your own records; no live tracking view for your clients | Live GPS updates every 0.5 seconds, which customers see too |
| What customers see | A site report for every completed visit, with the time and the photos, which you email with a tap or with a once-a-day email you switch on | A live portal with ETAs, service status and proof photos in real time |
| Quotes and billing | Per-event rate cards (plowing and de-icing priced as separate visits) or a seasonal contract paid in monthly instalments, with the salt included in the price or listed separately; invoice drafts from the visits your crews logged | Pricing per visit, per hour, by square footage or as a seasonal flat rate; quoting, billing and payments automated through Stripe |
| Payments | Recorded by hand; card payments are not built in | Automated through Stripe |
| Salt and de-icing | A material log per site at every visit: what went down, how much and when, kept in your own records | No salt, material or de-icing wording on its site |
| Weather | Weather Center: the forecast for your service area, and a “Notify me” alert you can switch on for when the forecast crosses your snowfall trigger | No weather feature described on its site |
| Crew app | Field Mode: GPS, one-tap job timers, photos at every site and material logs, and it keeps recording with no signal. iPhone app on the App Store; Android crews use the web app (the Android app is in testing) | Aurora Rover, on the App Store and Google Play, on the operators’ own phones, with hands-free routing |
| Trades | Snow and ice | Snow, lawn, landscaping and full property services, year-round |
Where Aurora Suite is stronger
- What your customers see. Aurora’s live GPS updates every 0.5 seconds and customers see it too, and its live portal shows ETAs, service status and proof photos as the work happens. Icey gives your client a site report for each completed visit, not a live view of the crew.
- Billing and payments run for you. Aurora prices per visit, per hour, by square footage or as a seasonal flat rate, and automates quoting, billing and payments through Stripe. In Icey, invoices are drafted from the visits your crews logged and you record payments by hand; card payments are not built in.
- An app on Android as well as iPhone. Aurora Rover is on the App Store and Google Play. Icey’s Android app is still in testing, so Android crews use Icey in the phone’s browser.
- One system all year. Aurora says it runs snow, lawn, landscaping and full property services from the same system. Icey is for snow and ice work only.
Where Icey is stronger, or simply different
- Prices you can read, and a free start. Free forever up to 10 sites and 5 crew. Every feature. No credit card and no demo call, and every paid price is on the pricing page. Aurora’s site lists no amounts, and you start by booking a demo.
- Salt and de-icing records. Icey logs what went down at each site, how much and when, with the visit’s time, GPS, crew and photos, and keeps the amounts in your own records. Aurora’s site has no salt or material wording, so if commercial clients or insurers ask you for material records, ask Aurora to show you its own. See the salt application rates cheat sheet and the slip-and-fall documentation guide.
- De-icing priced as its own visit. Icey’s per-event rate cards price plowing and de-icing as separate visits, with the salt included in the price or listed separately, and each site’s service area is drawn on satellite imagery.
- It keeps recording with no signal. Icey’s Field Mode crew app keeps recording with no signal. Aurora’s site doesn’t say how its app handles a dropped signal, so ask.
- Priced by sites, not seats. Icey’s paid plans are priced by sites, from $119 CAD a month for 11–35 sites, with every driver included, and monthly plans have no contract. Aurora charges a base fee plus each active operator seat, and lets you scale seats down mid-season.
Neither tool can make the weather easier. What software changes is how fast you dispatch, how cleanly you bill, and whether your service records hold up when a client or their insurer asks. Judge both on that.
We have not run a storm on Aurora Suite, so we can’t tell you how its app feels on a long night. Book Aurora’s demo, run a real storm on Icey’s Free plan, and decide with your own records.
Who should pick which
- Your customers want to watch the crew live: Aurora Suite.
- You want billing and card payments automated through Stripe: Aurora Suite.
- Snow, lawn and landscaping from one system all year: Aurora Suite.
- Snow and ice only, with up to 10 sites and 5 crew: Icey, free, with every feature.
- You want to start without a sales call and read every price first: Icey.
- Commercial clients or insurers ask for salt and de-icing records, or your crews lose signal: Icey.
Sources
- Aurora Suite, checked October 28, 2026: the pricing answer in its FAQ, the 60-day performance guarantee, the live GPS and the live portal, billing through Stripe and the ways it prices, the Aurora Rover app, the year-round services and the demo buttons. The page lists no prices and has no salt, material or weather wording.
- Icey Software pricing and what Icey does.
Frequently Asked Questions
Does Aurora Suite publish its pricing?
No amounts, as of October 28, 2026. Its FAQ says you pay a base monthly subscription for the web dashboard and every feature, with unlimited admin users, plus a fee per active operator seat, and you start by booking a demo. Icey publishes all of its pricing, including a free plan, on the pricing page.
Does Aurora Suite track salt or de-icing materials?
Its site, checked October 28, 2026, has no salt, material or de-icing wording, so ask Aurora directly. Icey logs salt and de-icer per site at every visit, with the time, GPS, crew and photos, and keeps the amounts in your own records.
Is Aurora’s GPS better than Icey’s?
For tracking your customers watch, Aurora Suite is the stronger fit: its live GPS updates every 0.5 seconds and customers see it too. Icey records GPS at every visit for your own records and has no live tracking view for clients. If customer-facing tracking is your deciding factor, weigh that.
Can I try Aurora Suite before I pay?
Its site offers a demo, and a 60-day performance guarantee: complete onboarding, use it in the field for 60 days, and get a full refund if routing, visibility and accountability don’t clearly improve. Icey has a free plan you can start on yourself.
Does Aurora Suite work on Android?
Yes. Its operator app, Aurora Rover, is on the App Store and Google Play. Icey’s iPhone app is on the App Store, and Android crews use Icey in the phone’s browser while the Android app is in testing.
Can I try Icey without talking to sales?
Yes. Icey is self-serve: sign up free and add your first sites today, with no demo call. You only talk to us if you want to.
Related guides
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