CrewTracker and Icey are both snow and ice software, sold in opposite ways. Pick CrewTracker if you want an established system installed, set up and taught to your team, with hourly and snow-depth contracts and a sync with QuickBooks Desktop and Online; pick Icey if you want to start free on your own today, read every price first, and have a crew app that keeps recording with no signal.
We make Icey Software, so read this with that in mind. CrewTracker says it has built software for the snow and ice management business since 2004, and it also serves landscaping and custodial companies.
Every CrewTracker fact below is from CrewTracker’s own website, as of October 2026: checked on October 28, 2026. Plans change, so confirm on their site before you decide.
The short answer
Pick CrewTracker if you run an established operation and want the software installed and set up with you: its subscription includes installation, WhiteGlove startup services, a customized business operations setup and personalized team training. Its contracts cover fixed per-push, per-event by snow depth, hourly and seasonal work, and it syncs with QuickBooks Desktop and Online. Pricing is Tier 1 from $250 a month (no currency named), priced by number of properties, and its pricing page also names a one-time purchase fee, which it waived until August 1, 2025, without giving the amount.
Pick Icey if you want to sign up yourself and start free. Free forever up to 10 sites and 5 crew. Every feature. Paid plans are priced by sites, from $119 CAD a month for 11–35 sites, with every driver included, and every price is on the pricing page.
Side by side (as of October 2026)
| Icey Software | CrewTracker | |
|---|---|---|
| Focus | Snow and ice | Snow and ice management since 2004; also landscaping and custodial |
| Free plan | Yes — Free forever up to 10 sites and 5 crew. Every feature. | None listed, and no free trial listed |
| Paid plans | Priced by sites, from $119 CAD a month for 11–35 sites, every driver included — see the pricing page | Tier 1 from $250 a month (no currency named), priced by number of properties; your tier comes from its pricing calculator |
| One-time fee | None; monthly plans have no contract | Its pricing page names a one-time purchase fee, which it waived until August 1, 2025, without giving the amount |
| Currency | Prices are in CAD; companies in the United States pay USD prices | Not named on its pricing page |
| Getting started | Sign up yourself, no credit card, no demo call; import clients and sites from a CSV file | Installation, WhiteGlove startup services, a customized business operations setup and personalized team training are included |
| What the price covers | Every feature, on every plan; a paid plan adds room for more sites and crew | The subscription includes setup, training and QuickBooks; annual maintenance covers updates, training, new features, personal support and an AI helpdesk chatbot |
| Contracts | Per-event rate cards (plowing and de-icing priced as separate visits) or a seasonal contract paid in monthly instalments, with the salt included in the price or listed separately; the client reviews and signs on their phone from the email | Fixed (per time or push), per event (by snow depth), hourly, hourly by type and seasonal |
| Materials | A material log per site at every visit: what went down, how much and when, kept in your own records | Material tracking, with rates calculated by material |
| GPS and weather | GPS at every visit from the crew app; a Weather Center with the forecast for your service area, and a “Notify me” alert you can switch on for when the forecast crosses your snowfall trigger | Real-time crew location GPS, and property locations with a weather overlay |
| Dispatch and routes | A storm board to dispatch the storm; routes optimized for traffic with priority sites first | Route sheets, contracts, dispatch records, photos and field data in one system, with mass routing tools |
| Crew app | Field Mode: GPS, one-tap job timers, photos at every site and material logs, and it keeps recording with no signal. iPhone app on the App Store; Android crews use the web app (the Android app is in testing) | The CrewTracker Mobile App, “re-designed in 2025 for iPhone and Android” |
| Proof of service | A site report for every completed visit, with the time and the photos | Photos and field data, kept in the same system as dispatch records and invoicing |
| Customer updates | The site report for each visit, which you email to the client with a tap or with a once-a-day email you switch on | Customers can view service information in their own customized web portal; automatic messages when a service is started, completed or both, and service photos emailed to the client |
| Accounting | CSV export in the format QuickBooks imports; no direct sync | Syncs directly with QuickBooks Desktop and Online |
| Based in | North Vancouver, BC | Not stated on the pages we read |
Where CrewTracker is stronger
- Setup and training done with you. CrewTracker’s subscription includes installing the software, WhiteGlove startup services, a customized business operations setup and personalized team training, and its annual maintenance covers updates, training and new features. Icey is self-serve: you set it up yourself, and you can email or call us for a walkthrough.
- More contract types. CrewTracker sets up hourly, hourly-by-type and per-event-by-snow-depth contracts as well as fixed per-push and seasonal ones. Icey’s quotes are per-event rate cards or seasonal contracts.
- A sync with QuickBooks Desktop and Online. CrewTracker syncs with all versions of QuickBooks Desktop and Online. Icey exports invoices as a CSV file in the format QuickBooks imports, with no direct sync.
- A native app on Android too. CrewTracker’s mobile app was re-designed in 2025 for iPhone and Android. Icey’s Android app is still in testing, so Android crews use Icey in the phone’s browser.
- Customer updates and reports. CrewTracker says your customers can view service information in their own customized web portal, and it can message them automatically when a service is started, completed or both, and email them the service photos. Its features page also lists more than 150 reports and ISO 9001 / SN9001 reporting. On Icey, you email the client each visit’s site report with a tap, or with a once-a-day email you switch on.
- A long history, and more trades. CrewTracker has built snow and ice software since 2004, and it serves landscaping and custodial businesses too. Icey has been self-serve since July 2026 and is for snow and ice work only.
Where Icey is stronger, or simply different
- You can start today, free, on your own. Free forever up to 10 sites and 5 crew. Every feature. No credit card and no demo call. CrewTracker lists no free plan or trial, and its setup is done with its team.
- Every price is on the site. Icey’s paid plans are priced by sites, from $119 CAD a month for 11–35 sites, with every driver included, and monthly plans have no contract. CrewTracker publishes its Tier 1 starting price; your own tier comes from its calculator, and its page names a one-time purchase fee, which it waived until August 1, 2025, without giving the amount. Ask CrewTracker for the full first-year cost.
- It keeps recording with no signal. Icey’s Field Mode crew app keeps recording with no signal. CrewTracker’s pages don’t say how its app handles a dropped signal, so ask.
- De-icing priced as its own visit. Icey’s per-event rate cards price plowing and de-icing as separate visits, with the salt included in the price or listed separately, and each site’s service area is drawn on satellite imagery. Accepting the quote makes the site active for the season.
- A storm board and a site report for every visit. Icey dispatches the storm from one board, and every completed visit makes a site report with the time and the photos, which you email with a tap or with a once-a-day email you switch on.
Both track materials, run GPS and handle seasonal contracts, so the choice is less about features than about how you buy and set up: an established system set up with you, or one you start free this afternoon. See salt tracking and proof of service.
We have not run a storm on CrewTracker, so we can’t tell you how its app feels on a long night. Ask CrewTracker for a demo, run a real storm on Icey’s Free plan, and decide with your own records.
Who should pick which
- An established operation that wants installation, setup and team training done with it: CrewTracker.
- Hourly or snow-depth contracts, or a live QuickBooks Desktop sync, are a must: CrewTracker.
- Snow and ice plus landscaping or custodial work in one system: CrewTracker.
- Snow and ice only, with up to 10 sites and 5 crew: Icey, free, with every feature.
- You want to start without a sales call and read every price first: Icey.
- Crews who work where the signal drops: Icey.
Sources
- CrewTracker pricing, checked October 28, 2026: Tier 1, the pricing calculator by number of properties, the one-time purchase fee wording, what the subscription and annual maintenance include.
- CrewTracker snow and ice, checked October 28, 2026: building for snow and ice since 2004, the mobile app re-designed in 2025, route sheets, dispatch records, the customers’ web portal and the QuickBooks sync.
- CrewTracker features, checked October 28, 2026: GPS with the weather overlay, the contract types, material tracking, the automatic service messages and photo emails to clients, the 150+ reports and ISO reporting.
- CrewTracker home page, checked October 28, 2026: snow and ice management, landscaping and custodial.
- Icey Software pricing and what Icey does.
Frequently Asked Questions
Is CrewTracker built for snow removal?
Yes. CrewTracker says it has built software for the snow and ice management business since 2004, and it also serves landscaping and custodial companies. Icey is built for snow and ice work only.
How much does CrewTracker cost?
As of October 28, 2026, CrewTracker’s pricing page says Tier 1 from $250 a month (no currency named), priced by number of properties, with installation, setup, training and QuickBooks included; your exact price comes from its calculator. The page also names a one-time purchase fee, which it waived until August 1, 2025, without giving the amount, so ask for the full first-year cost. Icey publishes all of its pricing, including a free plan.
Does CrewTracker have a free plan?
Its pricing page lists no free plan and no free trial. You contact CrewTracker to get set up.
Does Icey track salt and materials like CrewTracker?
Yes. Both track materials. Icey logs salt and de-icer per site at every visit, with the time, GPS, crew and photos, and keeps the amounts in your own records.
Does Icey integrate with QuickBooks?
Icey exports invoices as a CSV file in the format QuickBooks imports. It has no direct sync, so if a live connection to QuickBooks Desktop or Online is a must, CrewTracker’s sync is the safer pick.
Does CrewTracker have a mobile app?
Yes. Its snow and ice page says the CrewTracker Mobile App was re-designed in 2025 for iPhone and Android. Icey’s iPhone app is on the App Store, and Android crews use Icey in the phone’s browser while the Android app is in testing.
Which is easier to get started with?
Icey is self-serve: sign up free and import your clients and sites from a CSV file the same day, with no demo call. CrewTracker is installed and set up with its team, which suits an operation that wants the setup done with it.
Related guides
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